NEW DELHI: Airlines and travel agencies were flooded with calls from Indians who are booked to travel to Thailand on Friday, after a powerful earthquake struck the country and Myanmar. Travel companies did not comment till Friday evening whether they had started getting cancellations. “It’s too early, but we are sure getting a lot of calls,” said an official of a leading airline.
In a statement, IndiGo said: “In light of the recent earthquake in Southeast Asia, IndiGo would like to reassure its customers that all flights to and from Thailand (Bangkok, Krabi, Phuket) are operating as scheduled. We understand that some of our customers may have faced difficulties reaching the airport due to this situation. To support those affected, we are accommodating them on the next available flight. We remain committed to assisting our customers during this time.” Flights of Air India were also operating.
Thai LCC Nok Air, which flies to Mumbai & Hyderabad, said in an email: “ Some flights are currently delayed due to airport safety inspections. Nok Air advises passengers to closely follow travel updates from the airline and relevant authorities. Passengers scheduled to travel (Friday) should check for updates on their flights. All Nok Air serving airports have resumed normal operations for incoming and outgoing flights.”
